Refund policy

Right of Withdrawal

Returns are accepted within 30 days of receiving the goods.

Items must be returned unused, undamaged and in their original condition.
The cost of return shipping is covered.

No restocking fees apply.

Digital products, such as e-books or downloads, are excluded from exchange or return, as they are made available immediately after purchase.

To register a return, please contact me in advance by email at
willio.studio@gmail.com

Once the return has been received and inspected, the purchase amount will be refunded via the original payment method.

Workshops and Events

Bookings for workshops are binding.
A free cancellation is possible up to 7 days before the scheduled date.
For cancellations made at shorter notice, the amount cannot be refunded.